Affordable and easy-to-use customer support system

Increase Customer Satisfaction and Improve Retention
Reduce Support Costs
Grow Your Profits
Register for a free account and explore the capabilities of Answer Desk at your own pace.

By clicking Start Your Free Trial, you agree to our Terms & Conditions and confirm that you have read our Data Policy

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How will the Answer Desk helps me?

Answer Desk is an affordable and easy-to-use cloud based help desk system for small and large businesses alike.

HASSLE-FREE
HASSLE-FREE
Sign up for your free trial and we’ll create a customized help desk account for your business. Within a few minutes, you’ll be up and running and ready to process your first support ticket with Answer Desk. And once you’re ready to ditch your old help desk system, we’ll be happy to assist with your transition.
EASY-TO-USE
EASY-TO-USE
All questions, issues and suggestions submitted by your customers are automatically converted to Answer Desk support tickets. As you’ll soon discover, a wealth of built-in tools will help your team organize this information and automate time-consuming support activities to enhance productivity and overall team efficiency.
COST EFFECTIVE
COST EFFECTIVE
Answer Desk’s innovative "crowd-sourced" knowledge base engine will improve customer satisfaction and reduce costs associated with the support services you offer to your customers. You will no longer be required to respond to the same questions and can focus your efforts on new issues and inquiries.

A COMPREHENSIVE FEATURE SET

Answer Desk includes a robust feature set designed to improve customer interaction quality and increase team productivity.

"Crowd-Sourced" knowledge base engine
All Answer Desk support tickets can be marked private or made available to members of your user community. Public tickets are the basis of an organic, ever-growing knowledge base. With a highly organized structure, Answer Desk underscores the virtues of "self-service" and allows users to discover answers to their questions without any direct intervention from members of your support team.
Always organized
Whether your business experiences low or high support traffic volumes, Answer Desk’s suite of ticket categorization tools are designed to direct incoming communications into appropriate queues for timely and accurate follow-ups.

Pricing

90 days free trial with all plans.

Feature
Basic Plan
9.99$
per agent per month
Advanced Plan
39.99$
per agent per month
Knowledge Base
EMail-Ticket Conversion
Ticket Categorization
Tags
Internal User Groups
Workflow Automation
Standard Login Providers
API
Custom Domain Setup
Custom Login Providers
Support Ticket History
Basic Plan
9.99$
per agent per month
Knowledge Base
EMail-Ticket Conversion
Ticket Categorization
Tags
Internal User Groups
Workflow Automation
Standard Login Providers
Advanced Plan
39.99$
per agent per month
Knowledge Base
EMail-Ticket Conversion
Ticket Categorization
Tags
Internal User Groups
Workflow Automation
Standard Login Providers
API
Custom Domain Setup
Custom Login Providers
Support Ticket History

TRY Answer Desk FOR FREE 90 DAYS

No credit card required

By clicking Start Your Free Trial, you agree to our Terms & Conditions and confirm that you have read our Data Policy